Nail Salon - Service Policy
Nail Salon - Services -Services Policy
The purpose of this policy is to advise you, as our customer, as to the services that can be expected from our Nails Salon and the steps and procedures that can be taken if you, the customer, are not satisfied with the services you receive from our nail salon.
We Reserve The Right To Refuse Service To
- Anyone with open or infected wounds in the treatment area.
- Anyone with a nail condition or an ill health issue that we suspect may be contagious or we fear could be further harmed by our services.
- Diabetes Client: Please inform our technician so we can provide our service with proper care. NO CUTTING SERVICES ARE ALLOWED.
- Rude, mean, or disrespectful people.
Refunds, Returns And Exchanges
- All services are non-refundable.
- If your nails become scratched or misshaped, we will fix them if you notify the salon at which you received the service within 24 hours of the service.
- You must arrange an appointment to have your nails fixed within 7 days after your initial service. We will not offer any refund or credit note because you simply have changed your mind.
- We will re-do any service at no cost to you if you are unsatisfied with the quality of our work, but you have to tell us immediately what you are not satisfied with while you are getting your service done.
- Also, please notice that. We will not redo your service at any cost if our technician has confirmed and is clear with you about your nails during the time service is going on.
- As soon as you have walked out the salon door, it means you have accepted and are happy with the service provided to your nails.
- We will charge for repairs or replacements needed due to damage caused by you, such as broken, chipped, or lifting nails resulting from your own lack of care.
Please ask the nail technician if you have any questions about caring for your nails.